Shipping Policy

At Mai Gallery Studio, we take great care in packaging and shipping each artwork to ensure it arrives safely.

1. Shipping Locations

We currently ship within Saudi Arabia only.
For international orders, please feel free to contact me directly at [email protected] to discuss availability and shipping options.
International shipping may be available more widely in the future.

2. Processing Time

All artworks are carefully prepared before shipping.

• Order processing time: 7–14 business days
• This timeframe may vary depending on the artwork and order volume.

You will be notified once your order is ready for shipment.

3. Shipping Method

Orders are shipped through trusted local courier services.
Once your order is shipped, tracking details may be provided where available.

4. Shipping Fees

Shipping fees are calculated at checkout or communicated to the customer before shipment, depending on the order size and destination.

5. Delivery Time

Estimated delivery time within Saudi Arabia is typically 3–10 business days after shipment.
Delivery times may vary based on location and courier service.

6. Packaging

All artworks are carefully packaged to protect them during transit.
We ensure appropriate materials are used to maintain the condition of each piece.

7. Damaged Shipments

If your artwork arrives damaged, please contact us within 48 hours of delivery and include clear photos of:

• The artwork
• The packaging

Please refer to our Refund & Return Policy for further details.

8. Contact Us

If you have any questions regarding shipping, please contact us at:

Email: [email protected]